What is the check-in and check-out policy at Roomzzz Chester City?
Check-in is at 15:00 and check-out is at 11:00.
75 photos
Roomzzz Chester City – A Favorite for Families in Chester
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Key details
About the Hotel
Norroy House, Nuns Road, Chester, CH1 2ND,
- Close to Chester Cathedral
Great
8.8
9.1
4.5
4.5
Rooms & Amenities
Roomzzz Chester City offers 64 modern apartments in three categories: Smart Studio, Grande Studio, and Penthouse Suite. Each features a kitchenette with a microwave, dishwasher, and two-ring hob. The Penthouse Suite includes an open-plan living area, Freeview TV, and a balcony with city views. All rooms have air conditioning, rainfall showers, and high-speed Wi-Fi (197.1 Mbps download). Family Grande Studios sleep up to three adults or two adults and one child, with a sofa bed and extra beds available for £10 per night.
Dining Options
The hotel provides a Grab & Go breakfast with coffee, pastries, and fruit from 6:30 AM to 10:00 AM. The Architect, a nearby gastropub, serves weekend brunches and has a beer garden. Guests can also use the kitchenettes to prepare meals, equipped with cookware, cutlery, and a fridge.
Leisure & Nearby
The hotel sits directly opposite Chester Racecourse, a 5-minute walk away. The Groves, a riverside walkway with cafes, is nearby. Landmarks within walking distance include Chester Cathedral (1 km), The Grosvenor Museum (1 km), and the Walls of Chester (1.5 km). The Dewa Roman Experience is 1.5 km from the property.
Location & Transport
Roomzzz Chester City is a 10-minute walk from Chester city center and 20 minutes from Chester train station. Liverpool John Lennon Airport is a 35-minute drive, while Manchester Airport is 45 minutes away. On-site parking is available for £15 per night (first-come, first-served).
Services & Policies
The 24-hour reception handles parcel deliveries and early check-in/late check-out (£10 fee). Travel cots are available for infants. The hotel is strictly non-smoking, with a £100 charge for violations. Kitchen supplies include pans, a colander, and wine glasses. Laundry facilities are free to use.
“Roomzzz Chester City delivers apartment-style living with kitchenettes, a strategic edge for longer stays near the racecourse. I noted the grab-and-go breakfast and unlimited coffee cater to busy schedules. The penthouse suites, with balconies, certainly stand out.”
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
- Penthouse Suite2 persons34 sq. feet1 Double bedAir conditioningBalconyroom details
- Smart Studio2 persons22 sq. feet1 Double bedAir conditioningHeatingroom details
- Grande Studio2 persons28 sq. feet1 Double bedAir conditioningHeatingroom details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
- No smoking on site
- Wi-Fi
- On-site car park
- Safe deposit box
- 24-hour reception
- No pets allowed
- Security
- Lift
- Smoke detectors
- Fire extinguishers
- Key card access
Guest Parking
- Electric kettle
- Cookware/ Kitchen utensils
Services
- Laundry
- Dry cleaning
Children
- Cots
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Tea and coffee facilities
- Dining table
- Ironing facilities
Self-catering
- Electric kettle
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
Room decor
- Carpeted floor
Show more
Location
Norroy House, Nuns Road, Chester, CH1 2ND,
Explore Chester
Explore Chester
Chester Cathedral
14 minutes' walk
A stunning medieval cathedral showcasing impressive architecture and rich history, with guided tours and regular organ concerts.
Chester Racecourse
5 minutes' walk
The oldest racecourse still in use, known for vibrant horse racing events and a lively atmosphere, perfect for an exciting day out.
The Grosvenor Museum
14 minutes' walk
Featuring collections on local history and archaeology, this museum offers free admission and fascinating exhibits for all ages.
Walls of Chester
17 minutes' walk
The well-preserved Roman walls offer scenic walking paths with views over the city, reflecting its storied history and beautiful landscapes.
River Dee Boat Tours
12 minutes' walk
Relaxing boat tours along the River Dee, offering picturesque views and refreshments on board. Great for families or a peaceful outing.
Chester Segway Tours
14 minutes' walk
Thrilling Segway tours through Chester's historic sites, perfect for adventure seekers. Booking is recommended for an exhilarating experience.
1539 Restaurant & Bar
1 minute' walk
Casual dining with views of the racecourse, offering modern British cuisine and a range of local ales in a warm atmosphere.
The Architect
4 minutes' walk
Stylish venue with a contemporary feel, famous for its creative cocktails and seasonal dishes. Reservations recommended for busy evenings.
The Live Rooms
15 minutes' walk
A popular live music venue hosting regional and national acts across genres. Offers a vibrant atmosphere for an enjoyable night out.
Storyhouse
15 minutes' walk
A cultural hub with a theater, cinema, and library. Regular performances, film screenings, and community events cater to all age groups.
Tips on navigating the city
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site at true.
Internet
Wireless internet is available in the entire hotel for free.
Children & extra beds
There are no extra beds provided in a room. There are no cots provided in a room.
Pets
Pets are not allowed.
Number of floors:
5
Number of rooms:
63
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Show moreShow less
Pros
On-site parking
Clean room
Great location
Helpful staff
Good beds
Cons
Equipment issues
Buzzing noise
Room maintenance
Limited breakfast
Guest reviewsbased on 517 reviews
Jackson from United States
Single
Grande Studio
3 nights in November 2025
|
Reviewed: February 18, 2026
5/10
worn room limited breakfast
Staff was polite at the reception area. The location was indeed close to the city center.
The room was worn. The bathroom door needs mending because it swings open. The croissants were the only breakfast option. I did not see other healthy foods.
0 Helpful
Jason from United Kingdom
Single
smart studio
3 nights in November 2025
|
Reviewed: February 18, 2026
7/10
convenient location friendly staff expensive car park worn room
The location was very convenient. the staff was friendly and helpful! i found free coffee and croissants in the morning. It was a nice touch. the coffee machine was available all day for warm drinks.
The car park cost £15 per day. it was quite a shock! the room looked a bit worn. previously the breakfast included pastries and yoghurt. Now it's just croissants.
0 Helpful
alexander from united kingdom
Single
grande studio
3 nights in November 2025
|
Reviewed: February 02, 2026
9.3/10
fantastic central stay!
blackout curtains free croissants free coffee peaceful sleep
my room had blackout curtains, so i slept very well. i found the free croissants and coffee a nice touch.
i found a slight bit of dust on one surface, but it really wasn't much.
Service
9/10
the reception staff was genuinely helpful. they offered unlimited hot drinks in the lobby, a nice plus. a short walk led me to the market with great selection. i felt very welcomed.
Rooms
9/10
my room was spacious and modern. it included a very comfy, king-size bed. the shower was excellent and provided plenty of hot water. i had everything i needed for a great stay!
Location
10/10
the location was superb, right next to the racecourse. i could easily walk to everything in the centre, a great convenience. the train station was only about 20 minutes away on foot. the area was excellent!
0 Helpful
|
George from United Kingdom
Single
Smart Studio
1 night in November 2025
|
Reviewed: January 21, 2026
9.5/10
amazing stay!
town centre comfy beds equipped kitchen super clean room
i've visited many times. i always make this hotel my go-to for visits. the hotel's closeness to the town centre is fantastic! the room was super clean, i really appreciated that, and the beds were so comfy. i was only there for one night. i didn't get a chance to use the fully equipped kitchen this time though.
honestly, the breakfast offering. it's a bit disappointing compared to what it used to be. a dry croissant and coffee just doesn't quite cut it.
Facilities
9/10
The hotel provides free croissants in the morning, a really nice touch for a quick breakfast. Unlimited coffee is available at all times, super convenient. laundry facilities are available on the 3rd floor, washing and drying your clothes is easy.
Service
10/10
the front desk staff are very friendly. they are super helpful with everything, especially finding your way around. reception is open 24 hours a day. staff are always available and very accommodating.
0 Helpful
|
Daniel from United Kingdom
Family with children
grande studio
3 nights in August 2025
|
Reviewed: October 12, 2025
6/10
average stay.
close location town centre free coffee free croissants poor cleanliness smoke alarm heating fan
the location is very close to the town centre. free coffee and croissants were available in the morning. the room contained a toaster, oven, hob, and dishwasher.
the room was not very clean. the smoke alarm was next to the heating fan causing disturbances. a door next door was slamming frequently and loudly.
0 Helpful
Jennifer from United Kingdom
Family with children
Grande Studio
3 nights in August 2025
|
Reviewed: September 04, 2025
6/10
decent stay
friendly staff morning refreshments faulty aircon hot room
the room was big. it had many amenities. the staff were friendly. there was complimentary refreshments in the morning, that i liked.
the aircon didn't worked. the fans provided didn't solved the issue. there were no windows to open. the room become uncomfortably hot .
0 Helpful
Jordan from United States
Single
Smart Studio
3 nights in August 2025
|
Reviewed: August 26, 2025
6/10
a little tired
poorly equipped cleaning equipment
the location is great, it is next to the race course and city center.
i stayed for a couple of weeks and i needed cooking facilities, but the kitchen was poorly equipped. i was told my room would get cleaned only once in the middle of my stay, i think i should have been provided cleaning equipment but the cleaning supplies included only one sponge and some washing up liquid.
0 Helpful
Show more reviews
FAQs
About Roomzzz Chester City
How far is Roomzzz Chester City from Chester city centre?
The hotel is a 5-minute walk, approximately 0.5 km, from Chester city centre.
What are the nearby attractions to Roomzzz Chester City?
Nearby attractions include Chester Racecourse (0.5 km), Grosvenor Museum (1 km), and Chester Zoo (4 km).
What type of amenities are included in the rooms at Roomzzz Chester City?
Rooms feature air conditioning, a fully equipped kitchen with a dishwasher, microwave, hob, and a rain shower with White Company toiletries.
Does Roomzzz Chester City provide any breakfast options?
The hotel offers a complimentary grab-and-go breakfast consisting of coffee and pastries.
Is parking available at Roomzzz Chester City?
Private parking is available on-site for £15 per day and spaces are allocated on a first-come-first-served basis.
What languages are spoken by the staff at Roomzzz Chester City?
Staff at the hotel primarily speak English.
What is the nearest airport to Roomzzz Chester City?
Chester Hawarden Airport is approximately 5 km away, about a 15-minute drive from the hotel.
What dining options are available near Roomzzz Chester City?
Nearby dining options include The Architect (0.5 km), Upstairs At The Grill (1 km), and BarLounge (1 km).
Does Roomzzz Chester City offer laundry services?
The hotel includes on-site laundry facilities for guest use.
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